Privacy policy
Last updated: August 30, 2026
Brownline operates this website and online store to provide our products and services to you. Our store is powered by Shopify.
This Privacy Policy explains what personal information we collect, how we use it, and how we protect and share it when you visit our website, place an order, or contact us.
Personal Information We Collect
Depending on how you use our website, we may collect:
Your name, email address, phone number, billing and shipping address.
Payment and transaction information.
Account information, if you create an account.
Products you view, add to your cart, or purchase.
Information you provide when contacting us.
Device, browser, IP address, and website usage information.
Personal Information Sources
We may collect information:
Directly from you when you place an order, create an account, or contact us.
Automatically when you browse our website, including through cookies and similar technologies.
From Shopify and other service providers that help us operate our store.
From trusted partners or third parties where applicable.
How We Use Your Personal Information
We may use your information to:
Process and deliver your orders.
Process payments and transactions.
Provide customer support.
Improve your shopping experience and our website.
Send marketing or promotional communications where permitted.
Prevent fraud and protect the security of our store.
Comply with applicable legal requirements.
How We Disclose Personal Information
We may share necessary information with trusted third parties that help us operate our business, including:
Shopify.
Payment providers.
Delivery and fulfillment providers.
Website, analytics, and technology providers.
Marketing providers where applicable.
We may also disclose information when required by law or when necessary to protect Brownline, our customers, or our services.
Relationship with Shopify
Our online store is powered by Shopify. Shopify processes certain personal information to provide and improve its services and enable us to operate our online store.
Information may be processed by Shopify or its service providers in countries outside Lebanon.
You can learn more through the Shopify Consumer Privacy Policy and manage certain privacy rights through the Shopify Privacy Portal.
Third-Party Websites and Links
Our website may contain links to third-party websites or platforms.
Brownline is not responsible for the privacy, security, or content of websites operated by third parties. We recommend reviewing their privacy policies before providing personal information.
Children's Data
Our website is not intended for children, and we do not knowingly collect personal information from children below the applicable legal age.
If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
Security and Retention of Your Information
We take reasonable steps to protect your personal information. However, no online system or method of transmission can be guaranteed to be completely secure.
We keep personal information only for as long as reasonably necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.
Your Rights and Choices
Depending on applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request a copy of your information where applicable.
Unsubscribe from promotional emails at any time.
Some information may need to be retained for legal, security, or order-related purposes.
To make a privacy request, contact us using the details below.
Complaints
If you have a concern about how Brownline handles your personal information, please contact us and we will do our best to address it.
Where applicable, you may also have the right to contact the relevant data protection authority.
International Transfers
Some of our service providers, including Shopify, may process or store information outside Lebanon.
When personal information is transferred internationally, it will be handled in accordance with applicable privacy and data protection requirements.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, business practices, or legal requirements change.
Any updated version will be posted on this website with a revised “Last updated” date.
Contact
For questions about this Privacy Policy, your personal information, or your privacy rights, you can contact Brownline at:
Email: brownlinelb@gmail.com
Phone / WhatsApp: +961 78 871 056