Terms of service
Last updated: August 30, 2026
Overview
Welcome to Brownline. Throughout these Terms, “we,” “us,” and “our” refer to Brownline.
By visiting our website, placing an order, or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.
Our online store is powered by Shopify.
Section 1 – Access and Account
You must be legally able to use our website and make purchases.
When placing an order or creating an account, you agree to provide accurate and complete information.
You are responsible for keeping your account and login details secure.
Section 2 – Our Products
We do our best to display our products, colors, packaging, and descriptions accurately. However, appearance may vary slightly depending on your screen or device.
Product descriptions, availability, packaging, and collections may be updated or discontinued at any time.
Section 3 – Orders
Placing an order does not guarantee acceptance. We reserve the right to accept, decline, or cancel an order when necessary.
Please check your order details carefully before submitting your purchase, as changes or cancellations may not always be possible once an order is confirmed.
Returns and refunds are handled according to our Return & Refund Policy.
Section 4 – Prices and Billing
Prices, discounts, and promotions may change without notice.
The price shown when you place your order is the price that applies to your purchase, unless an obvious pricing or website error has occurred.
You agree to provide accurate billing, payment, and contact information when making a purchase.
Any applicable delivery fees will be shown during the ordering process.
Section 5 – Shipping and Delivery
Brownline currently delivers across Lebanon.
Delivery times are estimates and may vary depending on your location, courier availability, holidays, weather, or circumstances outside our control.
We are not responsible for reasonable delays caused by delivery providers or events beyond our control.
Please make sure your delivery address and phone number are correct before placing your order.
Section 6 – Intellectual Property
All content on the Brownline website, including our logo, branding, product names, images, videos, graphics, text, and designs, belongs to Brownline or its respective owners.
You may not copy, reproduce, distribute, modify, or commercially use our content without permission.
Section 7 – Optional Tools
We may provide access to tools or features operated by third parties.
These tools are provided according to the third party’s own terms and conditions. Brownline is not responsible for issues resulting from your use of third-party tools.
We may also introduce new website features or tools in the future.
Section 8 – Third-Party Links
Our website may contain links to third-party websites or services.
Brownline does not control these websites and is not responsible for their content, privacy practices, products, or services.
Please review their policies before using their services or making a purchase.
Section 9 – Relationship with Shopify
Brownline’s online store is powered by Shopify.
However, all purchases made through our store are transactions directly between you and Brownline. Shopify is not responsible for Brownline products, orders, deliveries, or customer transactions.
Section 10 – Privacy Policy
Your personal information is handled according to our Privacy Policy.
Because our store is powered by Shopify, certain information may also be collected and processed by Shopify to operate and improve the online store.
You can review the Shopify Consumer Privacy Policy for more information.
Section 11 – Feedback
If you send us reviews, comments, suggestions, photos, ideas, or other feedback, you give Brownline permission to use this content for business, promotional, and website purposes where legally permitted.
Your feedback must not violate another person’s rights or contain unlawful, harmful, misleading, or inappropriate material.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally, our website may contain errors related to product descriptions, prices, promotions, availability, delivery information, or other details.
We reserve the right to correct errors, update information, or cancel affected orders when necessary.
Section 13 – Prohibited Uses
You may not use our website:
For illegal, fraudulent, or harmful activities.
To violate another person's rights.
To copy or misuse Brownline content.
To submit false or misleading information.
To upload viruses or harmful software.
To spam, scam, or impersonate others.
To collect personal information without permission.
To interfere with the security or operation of our website.
We may restrict or terminate access if these Terms are violated.
Section 14 – Agents
Automated tools, bots, or AI agents must not misuse, interfere with, scrape, or attempt to bypass the security of our website.
Any automated system accessing our services must operate transparently and follow applicable website restrictions and requirements.
We may limit or block automated access where necessary.
Section 15 – Termination
We may suspend or terminate access to our website if these Terms are violated or if necessary to protect Brownline, our customers, or our services.
Any obligations that should reasonably continue after termination will remain in effect.
Section 16 – Disclaimer of Warranties
We aim to provide accurate information and reliable services, but we cannot guarantee that our website will always be uninterrupted, completely error-free, or available at all times.
Our website and services are provided on an “as available” basis, subject to applicable law.
Section 17 – Limitation of Liability
To the extent permitted by applicable law, Brownline is not responsible for indirect or unexpected losses resulting from the use or inability to use our website or services.
Nothing in these Terms limits rights or protections that cannot legally be excluded.
Section 18 – Indemnification
You agree not to hold Brownline, Shopify, or their respective partners and service providers responsible for claims or losses caused by your misuse of the website, violation of these Terms, or violation of another person's rights.
Section 19 – Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.
Section 20 – Waiver; Entire Agreement
If we do not immediately enforce a provision of these Terms, this does not mean we give up our right to enforce it later.
These Terms, together with the policies published on our website, represent the agreement between you and Brownline regarding your use of our services.
Section 21 – Assignment
You may not transfer your rights or obligations under these Terms without our permission.
Brownline may transfer its rights or obligations where reasonably necessary for the operation or transfer of the business, subject to applicable law.
Section 22 – Governing Law
These Terms and your use of Brownline’s services are governed by the applicable laws of Lebanon.
Any disputes will be handled according to applicable Lebanese laws and procedures.
Section 23 – Headings
Section titles are included only to make these Terms easier to read and do not change their meaning.
Section 24 – Changes to Terms of Service
We may update these Terms from time to time to reflect changes to our website, services, business practices, or legal requirements.
The latest version will always be available on this page. Continued use of our website after an update means you accept the revised Terms where permitted by law.
Section 25 – Contact Information
If you have any questions about these Terms of Service, please contact us:
Brownline
Email: brownlinelb@gmail.com
Phone / WhatsApp: +961 78 871 056